Livestreaming and social commerce are not new concepts. In China both have become mature marketing and distribution channels. Livestreaming emerged in China as a niche tool used by the gaming and e-commerce industries in 2015 and has evolved, driving $125 billion in sales in 2020, up from $63 billion in 2019, according to Coresight.
What's not to like about livestreaming? As Franklin Chu, Managing Director Azoya International, very aptly describes it, "You are entertained by it, you are informed by it and you simply with one click can buy it, pay for it and have it delivered to your door."
In the US, shopping through livestreams is still in the early days but seeing traction. Just follow the money venture capital flooding into livestreaming and social commerce start-ups this year, and nearly all major US social networks have expanded services to include new livestreaming opportunities.
Key Developments on Social Media Platforms
Facebook introduced Live Shopping Fridays in May 2021, during which brands showcase products through Facebook's live shopping feature. Consumers simply tap featured products to learn more, add them to their shopping carts, and check out.
Instagram first introduced live shopping capabilities for merchants that use its in-app payment system Instagram Checkout. In March 2021 the platform increased its livestreaming offering with the launch of Live Rooms, allowing creators the ability to go Live on Instagram with up to three other people.
Pinterest expanded into live events in late May 2021. The platform hosted its first in-app livestreaming event with a group of 21 top creators as hosts. Viewers were able to shop products promoted during the sessions via Product Pins and comment to interact with the hosts.
TikTok partnered with Walmart initially in December 2020 to host a live shopping event, doing it for a second time in March 2021. While Walmart didn't share sales figures from the March event, TechCrunch reported the retailer received seven times more views than expected and a 25% increase in its TikTok follower count.
The Numbers in China
The Numbers in the US
Top global livestreaming e-commerce platforms, according to Tracxn